“Don’t converse to convince—converse to clarify.”
Understanding is your first deliverable.
[Lesson 3.3] The best communicators don’t try to win conversations—they try to understand them. When you focus on clarifying rather than convincing, your tone shifts from defensive to curious. That shift builds connection and trust faster than any sales pitch. People rarely remember what you said; they remember how well you understood them. Lead with clarity, and persuasion follows naturally.
