
“Your welcome email is your first impression. Make it human.”
Set the tone with warmth—not just information.
[Lesson 7.3] A welcome email isn’t just a transaction—it’s an introduction. It tells people what kind of experience they can expect from you. Too often, businesses automate the moment that should feel the most personal. Lead with warmth, not data. Speak like a person, not a platform. When your first impression feels human, everything that follows earns more attention—and more trust.




